💳 Refund Policy
Shiblu Music provides digital distribution services, which involve costs and commitments with our partner platforms.
Refund Eligibility
Once a release has been submitted to stores and processing has begun, it is generally non-refundable. Refunds may only be issued if:
- You have been charged mistakenly (duplicate payment).
- A technical error occurred from our side preventing your release from being distributed.
How to Request a Refund
- Contact us at support@shiblumusic.com.bd within 7 days of payment.
- Provide your transaction details and reason for refund request.
- Approved refunds will be processed within 10 business days.
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